Refund Policy
At Instabooth817, we take pride in offering high-quality photobooth rental services tailored to your events. This Refund Policy outlines the terms for cancellations and refunds for our services.
Deposit Policy
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All deposits are non-refundable.Deposits are required to secure your booking and reserve your event date. Once received, the date and time are blocked off exclusively for your event, and we may turn down other inquiries for that slot.
Cancellations & Refund Eligibility
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Full refunds (excluding deposit) are only available if you cancel your reservation at least 48 hours prior to the scheduled event time.
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No refunds will be issued for cancellations made less than 48 hours before the event.
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Cancellations must be made in writing via email to instabooth817@gmail.com and confirmed by our team.
No-Show or Day-Of Cancellations
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If our team arrives at the event location and is unable to set up or provide services due to:
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No one being available to receive us,
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Inaccessible or unsuitable venue conditions, or
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A last-minute client cancellation,no refund will be issued, and the full service fee remains due.
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Rescheduling
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We understand that things happen. If you need to reschedule your event, we will do our best to accommodate a new date, depending on availability. Please contact us as soon as possible to request a change.
Event Cancellations Due to Unforeseen Circumstances
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In the rare case that Instabooth817 is unable to fulfill a booking due to illness, equipment failure, or extreme circumstances:
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A full refund (including the deposit) will be issued, or
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We will offer to reschedule your event at no additional cost.
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Need Help?
For any questions or concerns about your booking or this Refund Policy, contact us directly:
📞 682-233-3342
📍 Serving the Dallas–Fort Worth, TX area